Mark Scheme
1. Conduction through solids by particle collisions [2]
2. Convection in fluids by movement of warmer, less dense fluid [2]
3. Radiation by infrared waves [2]
4. Dull/dark surfaces emit and absorb more; shiny/light emit and absorb less [3]
5. Any correct method: insulation, double glazing, draught excluders [2]